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Thanks for trying and also for sharing the viewpoints. I really apologize to the dissatisfaction considering your latest extra experience as well as the fury it offers composed.
At the Fast Harbors, i really worth all our loyal participants and you can try to offer fair and satisfying promotions. Please be aware that bonuses try subject to our Terms and conditions and you may Criteria, and this information qualifications, worth, and regularity restrictions. While we understand it shall be disappointing whenever criterion are not fulfilled, our team continuously evaluations feedback including a to make certain our very own added bonus now offers continue to be engaging and you can fair for everyone.
That will help you next, we kindly query you contact our devoted service group from the – this can help us opinion your account specifically and find out if we also have a fulfilling resolution.
Membership many times suspended and withdrawals perhaps not paid
I’ve knowledgeable constant issues with FastSlots: � For the , We expected a detachment away from �175. My personal membership try immediately frozen and you will reopened hrs after, without explanation. � For the , I requested �305. My personal membership try again blocked, and withdrawal has not been paid.
You will find remaining all the proof (screenshots, exchange records, speak logs, emails) as well as have called my financial getting a great chargeback. I have and advised the new Hellenic Betting Commission and Cyber Crime Department.
That it certainly shows a cycle of account blocking and withholding fund, and that i usually do not strongly recommend FastSlots. I highly suggest caution just before transferring hardly any money.Immediately following FastSlots requested complete KYC verification (ID, selfie, and lender statement), I provided every asked files instantly and observed all tuition just because asked.
My membership remains frozen as opposed to cause, and you will despite delivering four follow-up characters, I’ve obtained zero react or confirmation regarding the assistance class for many era.
This is now the following date my personal membership might have been finalized following a withdrawal request (the earlier time try towards to possess �175).
Thus far, it�s obvious one FastSlots waits otherwise ignores genuine distributions.We have all of the letters and you will evidence documented and can just do it with financial dispute (chargeback) and you can official complaints towards Hellenic Gambling Fee and you may Cyber Offense Department if the issue is maybe not fixed in the near future.
Thank you for extend as well as for sharing this outlined membership of the sense. I sincerely apologize to the anger and matter for the reason that the newest waits on the withdrawals and temporary suspension of the account.
Please note one account analysis and you will temporary suspensions may appear through the our required confirmation and you can conformity monitors, which are in place to be sure the shelter of your own money and adherence to anti-swindle and you may AML (Anti-Currency Laundering) guidelines. We know exactly how tiring it must be to relax and play disruptions, especially just after submitting most of the expected files and you can following the directions cautiously.
We wish to to ensure your which our class usually review your own case very carefully and provide an update as fast as possible. But not, to assist you next and ensure the number are prioritized, we kindly query you resend your data and you will support files to help you – this may help us mix-look at your case for the conformity institution and you will works into the a good swift solution.
Waiting currently 7 days (5 team…
Wishing currently 1 week (5 working days) to own good withdrawl. Contacted the fresh new custommer services several times. Keep on saying an identical react ‘a deposit isn�t settled inside the fresh new system’. In addition to people say this may need 5 business days. However the deposit and you will withdrawl have been on a single big date. So this is untrue any longer. Love playinf so it gambling enterprise and its a good. But that isn’t appropriate. Contacted them by current email address, and you will real time cam. Usually remove so it feedback as i provides my personal currency but untill this time around it stays.